Privacy Policy — U‑Unite.Me
Last updated: 25 August 2026
Website: www.u‑unite.me
Business Location: Auckland, New Zealand
Contact: team@u-unite.me
1. Who We Are
U‑Unite.Me Limited (“we”, “us”, “our”) is a New Zealand‑based brand providing symbolic apparel, flags, accessories, and print‑on‑demand products celebrating identity, unity, and belonging. We operate globally and ship internationally through our fulfilment partners.
If you have any privacy questions, access requests, or complaints, you can contact us at: Email: team@u-unite.me
2. What Personal Information We Collect
We collect personal information only where necessary for lawful business purposes, in line with IPP 1.
We may collect the following information:
- Identity information: name, email address, phone number
- Order information: billing address, shipping address, order history
- Payment information: processed securely via Stripe (we never store full card numbers)
- Account information: login details, preferences
- Support enquiries: messages, attachments, communication history
- Device & analytics data: IP address, browser type, pages visited, cookies, WooCommerce analytics
- Marketing data: email subscription preferences, engagement metrics
- Employee/contractor information: if applicable
3. How We Collect Personal Information
We collect information through:
- Website checkout (WooCommerce)
- Account creation
- Contact forms and customer support
- Newsletter sign‑ups
- Cookies, analytics tools, and tracking pixels
- Printify fulfilment workflows
- Stripe payment processing
- Social media interactions
- Offline communications (if applicable)
We provide collection notices at or before the point of collection, as required by IPP 3.
4. Why We Collect Personal Information (Use of Information)
We use personal information for:
- Processing and fulfilling orders
- Delivering products via Printify’s global fulfilment network
- Processing payments securely through Stripe
- Managing accounts and customer service
- Sending order updates and transactional emails
- Providing marketing communications (with consent)
- Improving website performance and user experience
- Fraud prevention and security
- Complying with legal obligations
- Business analytics and optimisation
We only use information for purposes directly related to the reason it was collected, in line with IPP 10.
5. When We Share Personal Information (Third Parties)
We may share information with trusted third‑party service providers necessary for operating our business:
E‑commerce & Fulfilment
- Printify — production and fulfilment of print‑on‑demand products
- WooCommerce — website store functionality and order management
Payments
- Stripe — secure payment processing (PCI DSS 4.0 compliant) We do not store full credit card numbers. Stripe tokenises payment data.
Analytics & Marketing
- Google Analytics
- Meta/Facebook Pixel
- Email marketing platforms (e.g., MailerLite, Mailchimp)
Operational Tools
- Cloud hosting providers
- Customer support platforms
- Security and anti‑fraud services
We ensure third‑party providers meet reasonable privacy and security standards.
6. Overseas Storage & International Disclosure
Because we operate globally, your information may be stored or processed overseas, including:
- Printify fulfilment partners (EU, US, AU, UK, etc.)
- Stripe (international payment infrastructure)
- Cloud hosting providers
- Analytics platforms
Under IPP 13, we take reasonable steps to ensure overseas recipients protect your information to New Zealand standards.
7. How We Store and Protect Personal Information
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, or disclosure, as required by IPP 5.
Security measures include:
- SSL encryption
- Secure server environments
- Access controls and authentication
- Stripe tokenised payments
- Regular security reviews
- PCI DSS‑aligned payment handling
- Limited staff access to personal data
- Secure cloud storage
8. Cookies, Tracking & Analytics
We use cookies and similar technologies to:
- Enable website functionality
- Analyse performance and traffic
- Personalise content
- Support marketing and advertising
You may disable cookies in your browser, but some features may not function correctly.
Where required (e.g., EU visitors), we honour consent preferences and Global Privacy Control signals.
9. Marketing Communications & Consent
We only send marketing emails with your explicit opt‑in consent.
You can unsubscribe at any time using the link in our emails.
We separate transactional emails (order updates) from marketing emails.
10. Access & Correction Requests
Under IPPs 6–7, you may request:
- Access to your personal information
- Corrections to inaccurate information
We will respond within 20 working days, as required by the Privacy Act 2020.
Requests can be made at: privacy@u-unite.me
11. Data Retention
We only keep personal information for as long as necessary for lawful business purposes, in line with IPP 9.
Retention periods vary by category:
- Order records: required for tax & accounting
- Marketing data: until you unsubscribe
- Analytics data: per platform settings
- Support enquiries: operational necessity
- Payment tokens: managed by Stripe
When information is no longer required, we securely delete or anonymise it.
12. Notifiable Privacy Breaches
If a privacy breach occurs that is likely to cause serious harm, we will:
- Assess the breach promptly
- Notify the Office of the Privacy Commissioner
- Notify affected individuals
- Take steps to mitigate harm
This is mandatory under the Privacy Act 2020.
13. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect children’s personal information.
14. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices.
15. Changes to This Privacy Policy
We may update this policy as our business evolves or to remain compliant with legal requirements. Updates will be posted on this page with a revised “Last updated” date.
16. How to Make a Privacy Complaint
If you have concerns about how we handle your information, please contact us first at: privacy@u-unite.me
If we cannot resolve your complaint, you may contact: Office of the Privacy Commissioner (New Zealand) www.privacy.org.nz